I also ordered a copy of Office Professional from this site and have had the usual response (i.e. None!). I originally reached this Site through Amazon "Sponsored Links" and would never have used it otherwise. It appears that Amazon, that great name which we know and love!, takes money from sales made through these links but is not prepared to take any responsibility for them! (To be fair communication with them is on-going). Best of luck with locating these jokers and carrying out appropriate action!

>> Oldduffer1