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Is this resolved? I was experienced a similar thing launching a published application via CAG.
Here is what I did to resolve the problem:
- Log on to my AAC Server with Administrative rights.
- Increase the ticket timeout value in the web.config file on the Advanced Access Control server. The path to the file is:
C:IntepubwwwrootCitrixAuthServiceWeb.config
- Find lines 104-106 in the web.config file. The default setting for the CGP ticket time is 15 seconds:
<add key="TicketProfile_SGC_HTTP" value="MULTIUSE,15,1200,true,true" />
<add key="TicketProfile_ICA_CGP" value="REVOLVING,15,600,true,true" />
<add key="TicketProfile_ICA_CGP" value="REVOLVING,15,600,true,true" />
- Increase the expiration time from 15 to 85 or to something a bit more suitable for your particular environment. For example:
<add key="TicketProfile_SGC_HTTP" value="MULTIUSE,85,1200,true,true" />
<add key="TicketProfile_ICA_CGP" value="REVOLVING,85,600,true,true" />
<add key="TicketProfile_ICA_CGP" value="REVOLVING,85,600,true,true" />
- Save the web.config file and restart the Advanced Access
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