Hotfix readme name: PSE400R03W2K014.HTML
Hotfix package name: PSE400R03W2K014.MSP
For: Computers running Windows 2000 Server with one of the following installed:
- Presentation Server 4.0 with Hotfix Rollup Pack PSE400W2KR03
- Presentation Server 3.0 with Service Pack 2005.04 with Hotfix Rollup Pack PSE400W2KR03
Replaces: PSE400R03W2K012
Date: May, 2007
Language supported: English (US)
Readme version: 1.0
Important Note(s) about this Release
Caution! This hotfix may require you to edit the registry. Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.
Where to Find Documentation
This document describes the issue(s) solved by this hotfix and includes installation instructions. For more information, see your product
Administrator's Guide located on the product CD or installed on your servers. The guide is in an Adobe Portable Document (PDF) format file. To view, search, and print the documentation, you need Adobe Reader 5.0.5 or later with Search. You can download Adobe Reader for free from the Adobe Web site at
http://www.adobe.com.
All product documentation is also available from the Citrix Web site at
http://www.citrix.com/support.
Issue(s) Resolved in this Hotfix
- Sessions might disconnect unexpectedly during shadowing or when connecting to a server using non-Windows clients.
[From PSE400R03W2K012][#156351] - NeoLinux client sessions might terminate unexpectedly.
[From PSE400R03W2K012][#159382] - Servers might experience a fatal error, displaying a blue screen.
[From PSE400R03W2K012][#159817] - On occasion, servers might trap wdica.sys with a stop code of 0x50.
[From PSE400R03W2K014][#158549]
Installing and Uninstalling this Hotfix
Notes: - This hotfix is packaged with Microsoft Windows Installer 3.0 as a .msp file. For more information about deploying these, see Microsoft article 884016 or visit the Microsoft Web site and search on keyword msiexec.
- To install this hotfix successfully, servers must not have registry modification restrictions in place.
- This hotfix may or might not prompt you to restart the server when the installation or uninstallation is complete. If you are using the Access Suite Console, you must restart the server after installing or uninstalling this hotfix to ensure that the hotfix is added to or removed from the console's hotfix inventory list.
- If the need arises to restore the original settings and functionality provided by this hotfix, you must uninstall the hotfix before reinstalling it according to the installation instructions below.
To install this hotfix:
- Download the hotfix package from the Hotfixes and Service Packs page of the Citrix Web site at http://www.citrix.com.
- Copy the hotfix package to an empty folder on the hard drive of the server you want to update.
- Close all applications.
- Run the executable.
- Restart the server.
- If you are using the Access Suite Console, restart the server to ensure the hotfix is added to the console's hotfix inventory list.
To uninstall this hotfix:
- From the Start menu, select Settings > Control Panel.
- In Control Panel, double-click Add/Remove Programs.
- Highlight the hotfix you want to uninstall and click Remove.
- Follow the directions on-screen.
- If you are using the Access Suite Console, restart the server to ensure the hotfix is removed from the console's hotfix inventory list.
To download go to
CTX113267 - Hotfix PSE400R03W2K014 - For Citrix Presentation Server 4.0 for Windows 2000 Server